When selling moulds, Starmould tests the moulds on its machines. If the moulds need repair, polishing or adapting, this is done in Starmould’s mould workshop. When the moulds come out of the mould workshop, they are tested again to make sure the moulds are in perfect working condition. The client is invited to be present in our factory to witness the test, and if the client does not come, Starmould can send to the client a video and samples of the last moulds tests. After receipt of client’s final approval, the moulds are shipped.
Delivery terms are FOB port of Haifa, but the logistics department can arrange for sea transport to client’s port of destination, offering the client sure and safe transportation at the best possible rate. Read More About Our WorldWide Shipment
After receipt of order confirmation with down payment or letter of credit, it takes between 3-4 weeks before moulds purchased are ready for shipment. This period can be shorter as well, depending on how many moulds are purchased for delivery at the same time, and the work needed to be done to get the moulds purchased in optimal condition.
Yes, Starmould has samples available of over 95% of the moulds it offers, and if Starmould has run out of samples, fresh samples will be produced and sent to the customer interested in purchase of the moulds.
More than 90% of Starmould’s moulds are of European origin, mostly from Portugal and Italy, with a sprinkling of moulds from Germany, England, Belgium etc.
